We're seeking an energetic self-starter join the team as Receptionist and Executive Assistant to the founder at our vibrant fitness studio. In this role, you will be responsible for a variety of front desk tasks, ensuring smooth operations and delivering exceptional customer service. If you are enthusiastic, organized, and enjoy working in a dynamic environment, we invite you to apply.

Responsibilities:

• Foster a welcoming and friendly atmosphere by personally greeting each member upon arrival.

• Efficiently manage member check-ins, respond to questions, and address concerns promptly, always striving for top-tier customer service.

• Guide new clients and members, offering accurate and detailed information about our studio, classes, booking procedures, packages, and membership offerings.

• Address member or guest concerns promptly, ensuring necessary actions are communicated to the owner.

• Manage retail sales, offering helpful product knowledge to guests.

• Contribute to a positive, lively atmosphere through your professional and friendly demeanor.

• Perform additional assigned duties, which may include:

     - Assisting with content creation for our social media platforms.

     - Ordering supplies and overseeing inventory.

     - Developing studio communications using Flodesk.

     - Liaising with our software provider to address technical issues or set up new features.

     - Uploading and managing digital studio content.

Requirements:

Prior experience in a customer service or receptionist role is desirable.

Outstanding interpersonal and communication skills.

A keen eye for detail and excellent organizational abilities.

Proficiency in various computer applications and software, including social media platforms.

Ability to multitask and juggle multiple responsibilities concurrently.

A positive attitude and a willingness to contribute to a collaborative team environment.

Interested candidates are invited to submit a resume and cover letter, highlighting relevant experience and explaining why you're excited about joining our team.

Part time, 20-25 hours per week to start, increased hours and responsibilities for the right candidate.

We're excited to review your application!

admin@whitneyhoover.com